PRIVACY POLICY

Saving Face Skinspa Inc. / The Wendy Way

Last Updated: September 2, 2026

Saving Face Skinspa Inc. (“Saving Face Skinspa,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use our online store and website (the “Site”), place an order, create an account, subscribe to products, participate in our loyalty program, contact us, or otherwise interact with us online.

This Privacy Policy applies to information collected through our online store and does not govern information collected through our separate businesses, websites, courses, applications, or services unless specifically stated otherwise.

1. INFORMATION WE COLLECT

Depending on how you interact with our Site, we may collect information such as:

Information You Provide Directly to Us

When you place an order, create an account, contact us, subscribe to our communications, participate in our loyalty program, or otherwise interact with our Site, we may collect:

• Name

• Billing and shipping address

• Email address

• Telephone number

• Order and purchase information

• Products purchased

• Subscription information

• Loyalty-program information, including points and rewards

• Information you provide when contacting customer service

• Information you provide when participating in promotions, surveys, reviews, or other voluntary activities

• Any other information you voluntarily provide to us

Payment information is generally processed by our payment processors rather than being stored directly by Saving Face Skinspa Inc. Payment providers may collect and process payment information according to their own privacy policies.

Information Collected Automatically

When you visit our Site, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Referring website or source

• Date and time of visits

• Approximate geographic information

• Information about how you interact with the Site

• Other technical and usage information

We may use cookies, pixels, tags, analytics tools, and similar technologies to collect some of this information.

2. HOW WE USE YOUR INFORMATION

We may use personal information for legitimate business purposes, including to:

• Process and fulfill orders;

• Process payments;

• Ship products;

• Provide customer service;

• Manage returns, refunds, exchanges, and order issues;

• Manage subscriptions and recurring purchases;

• Administer our customer loyalty program;

• Track loyalty points and rewards;

• Communicate with you about your orders or account;

• Send transactional communications;

• Send promotional communications when permitted by law and when you have provided any required consent;

• Respond to questions, requests, or customer-service inquiries;

• Improve our products, website, services, and customer experience;

• Understand how visitors use our Site;

• Personalize content and product offerings;

• Administer promotions, surveys, reviews, or other Site features;

• Detect, investigate, and prevent fraud, abuse, unauthorized transactions, and other potentially harmful activity;

• Maintain the security and integrity of our Site;

• Comply with legal and regulatory obligations; and

• Protect our rights, property, customers, employees, and business.

3. COOKIES AND SIMILAR TECHNOLOGIES

Like many websites, our Site uses cookies and similar technologies.

Cookies are small data files placed on your device that allow websites and their service providers to recognize your browser and remember certain information.

We may use cookies and similar technologies to:

• Keep items in your shopping cart;

• Maintain account and session functionality;

• Remember preferences;

• Understand how visitors use our Site;

• Analyze Site traffic and performance;

• Improve Site functionality;

• Personalize your experience; and

• Support marketing and advertising activities, where applicable.

Some cookies may be placed by third-party service providers that provide services to us.

You can adjust your browser settings to refuse or delete cookies. Disabling certain cookies may affect the functionality of portions of the Site, including shopping-cart, account, or other features.

4. HOW WE SHARE PERSONAL INFORMATION

We do not sell your personal information for money.

However, we may disclose or provide access to personal information to third parties when reasonably necessary to operate our business, provide services to you, process transactions, or comply with legal obligations.

These third parties may include:

Shopify

Our online store is powered by Shopify. Shopify provides ecommerce infrastructure and services that allow us to operate our store, process orders, manage customer information, and provide other ecommerce functionality.

Payment Processors

We use payment processors and financial service providers to process transactions. These providers receive information necessary to process your payment and may process your information according to their own privacy policies.

Shipping and Delivery Providers

We may provide your name, shipping address, telephone number, email address, and order information to shipping carriers and fulfillment providers as necessary to deliver your order and address shipping-related issues.

Subscription Providers

If you enroll in a recurring purchase or subscription, we may share information necessary to manage and fulfill your subscription with our subscription-management service providers, including Appstle and other providers we may use from time to time.

Loyalty Program Providers

If you participate in our customer loyalty program, we may share information necessary to administer your account, track points and rewards, and provide loyalty-program benefits with our loyalty-program service provider, including Smile.io.

Information shared may include your name, email address, customer account information, purchase activity, points balance, rewards, and other information necessary to administer the loyalty program.

Shipping Protection Providers

If you purchase optional shipping protection, information necessary to administer the protection and process a claim may be shared with our shipping protection provider, including Simply Shipping Protection.

Website, Technology, and Service Providers

We may use third-party providers to help us operate our website, manage communications, analyze website activity, provide customer support, prevent fraud, manage inventory, process orders, and perform other business functions.

These providers are authorized to use personal information only as reasonably necessary to provide services to us or as otherwise permitted by applicable law.

Legal and Safety Purposes

We may disclose information when we believe disclosure is reasonably necessary to:

• Comply with applicable law, regulation, legal process, subpoena, or court order;

• Respond to lawful requests from governmental authorities;

• Detect or investigate fraud or other illegal activity;

• Enforce our Terms of Service or other policies;

• Protect the rights, property, safety, or security of Saving Face Skinspa Inc., our customers, or others; or

• Protect against legal liability.

Business Transfers

If Saving Face Skinspa Inc. is involved in a merger, acquisition, financing, reorganization, sale of assets, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

5. MARKETING COMMUNICATIONS

If you choose to receive promotional communications from us, we may send you information about products, promotions, educational content, loyalty-program information, or other offerings that may be of interest to you.

You may unsubscribe from promotional email communications at any time by using the unsubscribe link included in the communication or by contacting us.

Even if you opt out of promotional communications, we may continue to send necessary transactional or service-related communications, such as order confirmations, shipping updates, subscription notices, loyalty-program notices, account communications, or responses to customer-service inquiries.

If you receive text/SMS marketing communications from us, you may opt out according to the instructions provided in the applicable message.

6. CUSTOMER REVIEWS AND CONTENT

If we offer the ability to submit product reviews, photographs, testimonials, comments, or other content, information that you voluntarily submit may be displayed publicly or used in connection with our products and business.

Please do not submit personal information that you do not want made publicly available.

Any use of customer reviews or other User Content is also subject to our Terms of Service.

7. THIRD-PARTY WEBSITES AND SERVICES

Our Site may contain links to websites, applications, or services operated by third parties.

Third-party websites and services have their own privacy policies and practices. We are not responsible for the privacy, security, content, or practices of third-party websites or services that we do not control.

We encourage you to review the privacy policies of third parties before providing them with personal information.

8. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing information electronically is completely secure. We cannot guarantee the absolute security of your information.

9. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, maintaining business and financial records, resolving disputes, enforcing agreements, preventing fraud, complying with legal obligations, and maintaining appropriate business records.

The length of time we retain information varies depending on the type of information and the purpose for which it was collected.

10. YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information under applicable privacy laws.

These rights may include, where applicable:

• Requesting access to personal information we hold about you;

• Requesting correction of inaccurate information;

• Requesting deletion of certain personal information;

• Requesting information about how your personal information is collected or used;

• Opting out of certain marketing communications; and

• Exercising other rights provided by applicable law.

Not all rights are available to every individual or in every circumstance.

To submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

11. CHILDREN'S PRIVACY

Our Site is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

12. DO NOT TRACK

Some web browsers may transmit “Do Not Track” signals. Because there is not currently a universally accepted standard for responding to these signals, our Site may not respond to all such signals.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy and post the revised policy on the Site.

Your continued use of the Site after a revised Privacy Policy is posted means that you acknowledge the updated policy.

14. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Saving Face Skinspa Inc.

Email: Wendy@SavingFaceSkinspa.com

Phone/Text: 360-943-1700

15. ONLINE POLICY ONLY

This Privacy Policy applies to personal information collected through our online store and website.

It does not necessarily apply to information collected offline or through separate businesses, websites, applications, courses, or services operated independently from this Site.

16. YOUR CONSENT

By using our Site, you acknowledge that you have read and understand this Privacy Policy and that your personal information will be handled as described in this Privacy Policy, subject to your rights under applicable law.